Frequently Asked Questions

Our AI analyzes your text description and uses advanced machine learning models trained on diverse musical styles to generate multi-track MIDI compositions.

Yes! New users get 20 credits for a 7-day trial period (non-commercial use only). Each MIDI generation costs 1 credit. Upgrade to Basic (225 credits/month) or Pro (800 credits/month) for commercial licensing and more credits.

Each MIDI generation costs 1 credit. You can preview music unlimited times for free. Re-downloading the same composition is also free. Credits reset monthly on your billing date (7 days for trial users).

Our AI automatically determines the optimal number of instrument tracks based on your musical prompt. The system intelligently arranges drums, bass, harmony, melody, and other parts to create a complete composition without artificial limitations.

Yes! Upgrades take effect immediately and give you all monthly credits for your new plan. Downgrades and cancellations take effect on your next billing date, so you keep full access until then.

Yes, monthly subscription credits reset each month and do not roll over to the next billing period. Free Trial credits (20 credits) expire 7 days after signup. We recommend using your credits each month to maximize value.

We offer a 7-day refund policy. If you have not used any credits from your subscription plan, you may request a full refund within 7 days of purchase. Once you use your first credit or generate a MIDI file, all payments become final and non-refundable. For billing errors or duplicate charges, please contact contact@tunemate.ai for a full refund regardless of usage.

Yes! Basic and Pro plans include commercial licensing for all music you create. Free plan is for non-commercial use only.

We export standard MIDI files (.mid) compatible with all major DAWs including Logic Pro, Ableton Live, Pro Tools, FL Studio, and more.

Yes! Our AI understands 100+ languages. Simply write your music description in any language you're comfortable with - Korean, Spanish, Japanese, French, and more.

TuneMate offers 4 unique AI Personas: Coda specializes in Jazz & Classical styles, Poco creates Folk & Acoustic music, Kiki generates Rock & energetic tracks, and Tami produces Electronic & Modern sounds. Each Persona creates melodies and harmonies tailored to their specific genre expertise.

TuneMate includes a built-in MIDI editor. Click on any generated composition to open the editor, where you can freely modify melodies, chords, and rhythms. Once you're satisfied with your edits, download the MIDI file to use in your favorite DAW like Ableton, FL Studio, or Logic Pro.

TuneMate generates high-quality MIDI files compatible with all major DAWs including FL Studio, Ableton Live, Logic Pro, Pro Tools, Reaper, Cubase, and more.

All plans support standard MIDI file exports. You can download your compositions as .mid files that work with any DAW or music software.

For account or billing issues, please contact our support team at contact@tunemate.ai. We typically respond within 48 business hours (excluding weekends and holidays).

You can cancel your subscription anytime from your account settings under Billing. Your access will continue until the end of your current billing period.

Music generation takes approximately 45 seconds on average. Depending on server conditions, it may vary between 30 to 60 seconds. Once complete, you can immediately preview your composition and download the MIDI file.